Frequently Asked Questions

Frequently Asked Questions

Practical answers about visiting Embod, choosing a first treatment, and buying online.

Where is Embod located?

We're at 8/45 Wellington Road, East Brisbane QLD 4169. The studio is in a quiet complex with easy access from the CBD, Woolloongabba, and Kangaroo Point.

What are your opening hours?

We're open Monday to Saturday. Check our booking page for current availability, or contact us directly for specific times.

How do I book one treatment?

Text our studio booking assistant on 0489 272 648 to choose a time. Intro offers, treatment packs, the Wellness Access Pass, and event tickets can be purchased through this store.

Is parking available?

Free street parking is available on Overend Street on weekends. Street parking is metered Monday to Friday.

What should I expect on my first visit?

Arrive 5 minutes early so your therapist can walk you through the process and answer any questions. No special preparation is needed. Wear comfortable clothing and bring water.

Do I need a referral or medical clearance?

No referral is needed for our wellbeing treatments. If you are pregnant, recovering from surgery, managing a health condition, or taking photosensitising medication, contact us before booking and seek advice from your clinician where appropriate.

What does the LED bed do?

The full-body bed uses LED and infrared light while you rest. A standard treatment is 20 minutes, with no downtime.

How often can I use the LED bed?

Frequency depends on your goals, comfort, health history, and the equipment protocol. Start with one treatment and ask the Embod team about a suitable routine before buying a pack.

What precautions apply to the LED bed?

We explain the setup and eye protection before you begin. If you have a health condition, take photosensitising medication, or have concerns about light exposure, check with your clinician and contact us before booking.

What is body roll massage?

Warm wooden rollers apply rhythmic pressure across a guided 17-position program from feet to shoulders. Many clients describe the treatment as deep, energising, and relaxing.

What should I wear for a Body Roll treatment?

Wear comfortable, fitted clothing like leggings and a fitted top. Loose clothing can get caught in the rollers, so snug-fitting activewear works best.

How often can I book Body Roll?

Start with one guided treatment so we can explain the program and check that it suits you. If you enjoy it, packs and the Wellness Access Pass support a regular routine.

How does muscle sculpting work?

The equipment combines electromagnetic muscle contractions with radio frequency warmth during a guided 30-minute treatment. We explain the sensation, target area, precautions, and realistic expectations before you begin.

Which areas can be targeted?

Common treatment areas include abs, glutes, arms, and legs. Your therapist will help you choose the best area based on your goals.

What does a sculpting treatment feel like?

You'll feel intense muscle contractions, similar to a very focused workout. It's not painful, but it is intense. There's no downtime afterwards.

What does the VisBODY scanner measure?

The VisBODY scan takes about five minutes and produces a personalised report covering body composition, posture, circumference measurements, and joint flexibility. It is for wellbeing and progress tracking, not medical diagnosis.

What is compression boot therapy?

The boots inflate and deflate in sequence from feet to thighs, creating adjustable rhythmic pressure for tired or heavy-feeling legs. A treatment takes 30 minutes.

What is Bio Renew?

Bio Renew pairs a guided Body Roll treatment with time in the LED wellness bed. Ask the team whether this two-treatment intro is the right place for you to start.

Do treatment packs expire?

Yes. Current Body Roll and LED treatment packs are valid for 12 months from purchase. The product page shows the applicable terms before checkout.

Can I share my pack with someone else?

Check the product terms before purchase. For maximum flexibility, choose an Embod gift card or one of our ticketed experiences.

What payment methods do you accept?

We accept all major credit and debit cards through our online store. In-studio payments can also be made via card or mobile payment.

Do you offer refunds?

Treatment packs are generally non-refundable and remain subject to the terms shown before checkout. Contact us before purchasing if you are unsure whether a treatment is suitable.

Have a question we haven't covered? Get in touch and we'll be happy to help.

Non-invasive treatments No downtime Professional guidance East Brisbane studio